The Technical Support Specialist will provide advanced troubleshooting, manage escalated support tickets, and collaborate on technical solutions while mentoring junior support staff.

The Configuration Specialist will oversee account setup, ensure customer success during onboarding, and resolve configuration issues for the Convoso Dialer platform.

The Sr. Director of Revenue Operations & Business Analytics will design and manage revenue processes, improve data insights, and align GTM teams for predictable growth.

Responsible for full sales cycle management, generating new business, maintaining CRM records, and achieving sales goals. Engages with prospects and conducts product demonstrations.

The Principal Software Engineer will lead technical architecture, develop secure SaaS solutions, manage projects, and collaborate with teams to ensure scalability and high performance in software delivery.

The Implementation Manager oversees client onboarding for Convoso's SaaS, ensuring effective setup, training, and support while driving customer satisfaction and revenue growth.

The Channel Partner Manager is responsible for managing and recruiting channel partners, developing strategic plans, ensuring successful partnerships, and analyzing performance metrics.

The Senior IT Manager oversees Convoso's IT infrastructure, focusing on security, reliability, hardware/software maintenance, troubleshooting, project management, and vendor relations.