Search the 17 jobs at Convoso

The Sr. Expense Accountant will manage the general ledger using Quickbooks Online, ensure timely payment of accounts payable, perform reconciliations, record payroll, and support finance department responsibilities while ensuring quality control over accounting processes. Additional tasks include managing financial reporting and advising on process improvements.

Convoso is seeking a Sr. Technical Recruiter with experience in technical/coding and strong recruiting skills to scale the Engineering team and mentor the local recruiting team. The role involves managing the recruiting processes, partnering with senior leadership, defining hiring commitments, identifying and engaging candidates, and promoting the employer brand.

Senior Systems Engineer responsible for assessing, designing, upgrading, and maintaining systems at Convoso, a leading provider of omnichannel contact center software. The role involves managing and monitoring installed systems and infrastructure, defining customers' needs, designing network communications systems, providing best practices, documentation, and coordinating teams for development and implementation.

As a QA Engineer at Convoso, you will design and implement testing strategies for new software products, ensuring high quality through all processes. You’ll review product requirements and execute testing to discover flaws early, while managing multiple projects in a dynamic environment.

The Sr. Software Engineer at Convoso will design, develop, and implement secure business solutions, manage multiple projects, write front-end and back-end code, and ensure the operation of services. They will translate business needs into technical requirements and guide the team in delivering quality features while participating in hiring processes.

The Senior System Engineer at Convoso will assess, design, upgrade, and maintain systems while leading projects and brainstorming future improvements. Responsibilities include managing network communications systems, defining customer needs, and ensuring system compliance with company guidelines.

The Front-End Engineer at Convoso will develop and maintain web applications using ReactJs, Javascript, HTML5, and CSS3. Responsibilities include architecting user-facing features, integrating UI with APIs, advocating for product improvements, and collaborating with other departments.

As a Database DevOps Engineer at Convoso, you will maintain and support MySQL/InnoDB and Redis/KeyDB databases, design database schemas, ensure data backup consistency, and implement performance improvements. You will collaborate across teams to communicate and document best practices for database management and oversee the development cycle's related aspects.

The Database Reliability Engineer will assess, design, deploy, and maintain complex databases, focusing on MySQL and Redis technologies. Responsibilities include maintaining existing databases, planning schemas, ensuring backups, and optimizing performance and scalability. The role also involves documentation and coordinating with teams during testing and design implementation.

The Senior IT Manager will oversee Convoso's IT infrastructure, including implementing and maintaining security measures, managing hardware and software deployments, troubleshooting issues, and optimizing IT processes. Responsibilities include project management and vendor management to support the company's operations and compliance needs.

The Technical Support Specialist (L2) will manage escalated technical support tickets, provide in-depth troubleshooting, document issues, and support Level 1 technicians. The role requires managing multiple projects and adapting quickly to a fast-paced environment to ensure timely resolution of client issues.

The Video Marketing & Content Creator will collaborate with the marketing team to plan video content, develop innovative ideas, film and edit videos, and ensure brand consistency across all platforms. The role involves using video production tools and optimizing video SEO.

As an Executive Assistant at Convoso, you will manage calendars, prepare documents and presentations, monitor executive communications, and organize project timelines. You will assist with data research and execute various tasks while supporting team leaders in a fast-paced environment.

The OpenSIPS VoIP Developer at Convoso will maintain and improve OpenSIPS code, tune performance, create configurations, and manage networks and infrastructures while ensuring compliance with company guidelines. Additionally, the role includes providing support for the codebase, planning for capacity requirements, and collaborating on hardware and software selection with teams.

The Billing Lead is responsible for overseeing the billing process for clients, managing accounts receivables, handling payments, and addressing customer billing concerns via phone or email. This role involves ensuring timely billing, managing multiple projects, and collaborating with the customer success team to resolve issues.

The Product Marketing Manager at Convoso will support product marketing initiatives by creating customer-facing content, aligning internal teams, assisting with deal support, and helping train various departments on new products and markets. Responsibilities include conducting competitive analysis, managing communications for product releases, and preparing content for promotional materials.

The IT Support Specialist at Convoso provides first-level technical support for software, hardware, and network issues to employees both onsite and offsite. The role includes diagnosing and resolving technical problems, supporting macOS and Windows systems, managing helpdesk tickets, and providing user training while ensuring high levels of customer service.