Teams at Conviva

Provide end-to-end IT support for Bengaluru employees: onboarding/offboarding, Okta and Google Workspace administration, A/V and conference-room support, Slack/Zoom/Google Meet support, macOS/Windows troubleshooting, SaaS lifecycle management, and ticket ownership within SLA-driven systems.

Customer-embedded product owner who converts high-stakes POCs into shippable product decisions. Translate ambiguous requirements into PRDs, define acceptance criteria and metrics, scope and prioritize POCs, collaborate closely with engineering, validate instrumentation and data models, and drive decisions to productize, standardize, or stop while aligning commercial and technical stakeholders.

Serve as a customer-embedded product owner converting high-stakes POCs into shippable product decisions. Translate ambiguous requirements into PRDs, define acceptance and metrics, prioritize scope, partner with engineering on build-deploy-measure loops, validate instrumentation and data models, and drive productize/standardize/stop decisions while protecting product integrity under commercial time pressure.