Teams at Convera

Provide multilingual customer support across phone, cases and digital channels for EMEA; handle complex escalations, process and validate transactions, ensure compliance, collaborate with cross-functional teams, and drive continuous improvement and mentoring.

Design, develop, and enhance software solutions, lead code reviews, and contribute to team projects while ensuring quality customer experiences.

Perform daily bank and account reconciliations, investigate and resolve open items, enter data and general ledger entries, manipulate Excel spreadsheets, conduct data collection and analysis per regulations, and collaborate with team members to ensure timely issue resolution.