Teams at ConstructConnect

Handles customer technical support through phone, email, chat, and trouble-ticket systems. Monitors ticket queues, prioritizes issues, provides timely responses, coordinates callbacks, resolves or escalates tickets, and follows departmental procedures. Requires strong communication skills, knowledge of operating systems, Microsoft Office, email, and database applications, plus an MCP certification or equivalent technical support experience.

Leads the company’s organic social media strategy across multiple platforms, developing content calendars, campaigns, and creative briefs. Manages social accounts, audience engagement, influencer and brand partnerships, executive profiles, and cross-functional collaboration. Tracks KPIs, reports performance insights, and optimizes campaigns to improve engagement, reputation, and lead generation.

The VP of FP&A leads forecasting, budgeting, reporting, annual and multi-year planning, financial modeling, and parent-company reporting. The role drives AI-first process innovation, develops executive dashboards, and partners with senior leadership on strategic resource allocation. This leader manages and develops five FP&A analysts, advances BI and automation capabilities, and supports a high-performance finance culture. The position requires extensive FP&A leadership, SaaS metrics expertise, executive communication, and advanced proficiency with Excel, PowerQuery, PowerPivot, and PowerBI.