Teams at Conservice

The Client Representative manages client communications, addresses concerns, proposes improvements, and provides training and support on applications.

Create, maintain, and record login credentials for utility vendor websites; troubleshoot and update broken logins; enter and edit credentials in internal databases; communicate with vendors and make phone calls as needed.

Manage utility invoice exceptions: research balance-forward issues and billing errors, request missing or corrected invoices, obtain extensions or expedited payments, maintain exception reports, and liaise with utility providers to avoid late fees and disconnections.