Teams at Connor

Owns a European software publisher services portfolio, driving revenue growth, account expansion, new business acquisition, strategic client relationships, and service quality. The Director leads through matrixed delivery teams, makes commercial and staffing decisions, manages escalations, and shapes advisory offerings beyond traditional software license compliance. Responsibilities include developing publisher-focused advisory propositions, strengthening market positioning, and contributing to thought leadership across software compliance, licensing, security, renewals, and optimization.

Own a high-volume portfolio of software license compliance engagements from outreach through closure. Onboard licensees to an audit platform, manage follow-up, resolve questions, verify submissions, prepare findings, maintain engagement records, and produce program reporting. The role requires disciplined execution, client communication, escalation judgment, and process improvement. Senior Associates handle sensitive accounts, review supporting staff’s work, and provide backup program leadership.

Manage global software license and royalty compliance audits from planning through reporting. Lead data analysis, client interviews, deliverable preparation, project milestones, and cross-functional engagements. Advise clients on licensing risks, process improvements, and audit methodologies while supervising, mentoring, and recruiting staff. Build client relationships, support sales pursuits, develop operational policies, and manage multiple projects across international teams and time zones.