Teams at Connecticut Lottery Corporation

Provides advanced administrative and office support, including document preparation, proofreading, records management, correspondence, report development, workflow coordination, meeting and travel arrangements, expense reporting, purchasing, budgeting, procedure development, and support for hiring and training office staff. The role also represents department leadership, handles confidential information, troubleshoots issues, and coordinates daily office operations.

Oversee the functional operation, reliability, testing, and continuous improvement of lottery gaming systems, retailer terminals, iLottery, ICS, and related platforms. Manage vendors, acceptance testing, change orders, documentation, regulatory submissions, and system performance reporting. Supervise ICS, project management, and QA staff while coordinating with internal departments, vendors, regulators, and technical partners. The role also supports training, process improvement, and assigned gaming system projects.