Jobs at Congrify

Own enterprise customer success for an AI-powered payments intelligence platform. Advise customers on payment performance, authorization rates, cost reduction, and data-driven decisions. Monitor data ingestion and quality, analyze transaction trends and AI-generated anomalies, configure KPIs and dashboards, and support integrations and implementations. Collaborate with Product, Data Engineering, Customer Experience, and Integration teams to translate customer needs into product improvements. Lead business reviews, provide technical guidance, and stay current on payments, analytics, AI, and regulatory developments.