Concord Servicing
Concord Servicing Benefits Overview
Compensation + Benefits
Offers 401(K)
Offers life insurance
Offers disability insurance
Offers supplemental life insurance
Offers dental insurance
Offers health insurance
Offers Health Savings Account (HSA)
Offers Flexible Spending Account (FSA)
Offers vision insurance
Offers generous parental leave
Work-Life Balance + Wellbeing
Offers generous PTO
Provides paid sick days
Provides paid holidays
Company Culture
Offers a remote work program
Provides free snacks and drinks
Provides a mobile phone discount
Career Growth + Development
Provides tuition assistance
Recently posted jobs
Software • Financial Services
Serve as primary client contact to build and maintain strong relationships, understand business objectives, provide strategic guidance, identify growth opportunities, monitor performance metrics, prepare reports, ensure timely service delivery, and resolve client issues.
Software • Financial Services
Manage corporate client requests and payments, process returns/chargebacks, validate and upload sales data, generate KPI reports, maintain secure documentation, perform audits of consumer information, collaborate with teams to resolve issues, and propose process improvements to enhance client service and efficiency.
Software • Financial Services
Manage and resolve customer inquiries submitted to the Resolutions inbox, document account activity, follow up until resolution, and escalate compliance-sensitive items. Collaborate with Operations, Compliance, and QA; train new team members; produce weekly and monthly trend and tracking reports; provide performance feedback and recommendations to improve policies, procedures, and service quality.
