Teams at ComputerCare

Owns operational delivery for strategic customer programs, coordinating cross-functional teams, improving processes and SLAs, building dashboards and governance, supporting implementations and expansions, and ensuring consistent, scalable service and customer communication.

Outbound-focused BDR responsible for sourcing mid-market technology accounts (100-1,000 employees), running multi-channel outreach, qualifying inbound and expansion opportunities, booking discovery meetings, and handing off sales-accepted opportunities to Account Executives while maintaining CRM data integrity and exceeding monthly quotas.

Build and maintain Snowflake data warehouse and ETL/ELT pipelines, integrate data sources (NetSuite, Jira, portals), own BI layer and dashboards (HEX/Tableau/Looker), ensure data quality and governance, partner with leadership to translate operational goals into data models and insights, and support cross-functional analytics and automation.