Teams at ComputerCare

Lead global IT deployment and asset lifecycle program: own Zendesk queue escalations, manage regional vendors and deployment teams, ensure inventory data integrity in Oomnitza, track SLAs and daily operational metrics, standardize processes across global hubs, and optimize inventory utilization to reduce procurement spend.

As a Customer Service Representative, respond to IT Logistics customer queries via email and phone, facilitate storage, manage service tickets, and provide admin support.

Lead day-to-day operations of a high-volume repair and IT asset management depot, owning production targets, workflow optimization, quality assurance, staffing, SOPs, and continuous improvement while developing and coaching a high-performing hourly team.