Teams at ComplyAdvantage

Lead the Americas Customer Success organization to protect and grow revenue, reduce churn, accelerate time-to-value, and develop high-performing teams. Build onboarding and value frameworks, manage senior customer relationships, drive expansion with Sales, and surface voice-of-customer insights to Product and Engineering.

Own the product for a scalable data ingestion platform: define roadmap, write precise requirements, partner with engineering and data science, deploy LLM/ML capabilities, maintain pipeline reliability and data quality, track metrics, and balance strategic and derived stakeholder requirements in a regulated environment.

The Contracts Manager will draft, review, and negotiate commercial agreements, provide legal advice, and manage disputes. The role requires strong project management and negotiation skills, with a focus on efficiency and risk management in a fast-paced environment.