Teams at ComplyAdvantage

Lead global customer support teams, ensuring operational performance and quality. Utilize data and AI for decision-making while fostering a culture of accountability and improvement. Oversee L1 and L2 operations, training, and customer service standards

Lead and develop global customer support teams while optimizing operational performance and quality. Use data and AI for decision-making and ensure structural efficiency between L1 and L2 support teams. Foster accountability and continuous improvement in customer service processes.

Lead the design of data platforms for AML/KYC and Fraud products, shaping data systems, coaching engineers, and setting technical direction across teams.