Teams at Complete Health

Processes and submits medical claims, verifies coding and documentation, balances postings, enters cash receipts, resolves denials, collects patient balances, and answers billing inquiries. The role requires accurate use of CPT and ICD-10 codes, payer knowledge, timely claim processing, and communication with providers and office staff.

Coordinates patient referrals and imaging orders, schedules appointments, communicates instructions, enters and verifies orders in the EMR, tracks reports, manages authorizations, and collaborates with providers, patients, staff, and outside agencies. Maintains accurate referral logs, supports clinic workflows, educates staff, and ensures timely access to care while handling confidential information and high-volume tasks.

Coordinates daily clinical operations, supervises and evaluates clinical staff, supports hiring and training, manages supplies and clinical inboxes, develops care standards, and participates in quality improvement. Provides direct nursing care, patient education, care coordination, mobility assistance, and patient transport while maintaining documentation, confidentiality, safety, and compliance with clinical policies.