Teams at Complete Health

Ensure accurate documentation and coding of ICD-10/HCC diagnoses and correct CPT linkage for VBC/DCE claims. Review clinical notes, submit electronic claims, resolve denials, post and balance charges, audit charts, educate providers, and assist with billing-related patient calls.

Manage insurance eligibility and benefits, handle patient billing inquiries and calls, resolve claim denials and unpostable records, submit electronic claims, maintain collections, process refunds/chargebacks, and collaborate to improve billing and collections processes.

Lead corporate communications and branding strategies, manage media relations and third-party vendors, oversee website content, develop internal communications, support executive messaging, manage communications budget, and act as corporate spokesperson to maintain a positive corporate brand.