Teams at CompassMSP

Senior Account Executive responsible for acquiring new clients, managing strategic accounts, growing recurring revenue, and identifying upsell opportunities. The role combines prospecting, relationship management, QBR leadership, account planning, forecasting, contract negotiations, and collaboration with vCIO and internal teams. Success is measured by quota attainment, new logo acquisition, revenue growth, client retention, roadmap execution, and forecast accuracy. The position requires 20% travel throughout the local territory.

Drive new-logo acquisition and grow strategic client accounts in an MSP or IT services environment. Own client relationships, conduct strategic reviews and QBRs, identify upsell opportunities, support renewals, maintain account plans, and forecast pipeline. Translate technical services into business value while partnering with vCIOs and internal teams to deliver client outcomes, recurring revenue growth, retention, and quota attainment.

Provides proactive managed IT support across client environments by identifying and remediating vulnerabilities, infrastructure deficiencies, monitoring alerts, and hardware issues. Administers Windows servers, Active Directory, Microsoft 365, Entra ID, networks, firewalls, virtualization, Azure, backups, and endpoint systems. Performs patching, hardening, migrations, troubleshooting, documentation, health checks, and maintenance while implementing permanent solutions and escalating larger infrastructure risks.