Teams at Compassion International

Provides advanced IT support to field-office users, including desktop troubleshooting, hardware and software installation, system deployments, project coordination, networking, server support, security assessments, and backup and disaster recovery procedures. Resolves complex technical issues, documents processes, supports infrastructure operations, and coaches other IT staff. The role requires strong customer service, communication, training, leadership, and collaboration skills.

Provides first- and second-level IT support to field-office users, including desktop troubleshooting, software and hardware installation, system configuration, backups, security assessments, and server and network support. Coordinates basic technology projects, implements systems and services, documents procedures, resolves escalated issues, and may coach other support professionals. The role is based in Accra, Ghana, with travel of up to 10% and requires alignment with the organization’s Christian mission and child-protection standards.

Serve as the primary business intelligence and analytics partner for Governance, Risk & Assurance and the General Counsel Strategy Office. Analyze complex datasets, build dashboards and data models, support data governance and risk initiatives, identify automation and AI opportunities, and translate technical findings into business recommendations. Collaborate across enterprise functions, provide reporting and technology guidance, evaluate AI solutions, and drive adoption of data-informed practices.