Compass Family Services Benefits Overview

The Impact Associate manages Salesforce reporting, trains new staff, responds to help desk tickets, and supports special projects, requiring attention to detail and strong collaborative skills.

Supports daily operations for an emergency accommodation voucher program serving families and pregnant people in crisis. Responsibilities include client reception and referrals, phone and appointment management, data entry, quality improvement checks, package and food distribution, supply ordering, hotel partner coordination, staff transportation, calendar maintenance, meeting minutes, resource research, and general administrative support.

The role supports various bilingual client services positions that require Spanish-speaking candidates, considering applicants for multiple teams based on their skills.