Teams at Community Service Board of Middle Georgia

Provides administrative support for an adult outpatient behavioral healthcare program. Responsibilities include coordinating appointments, labs, referrals, treatment engagement, consents, documentation, billing, phone calls, treatment plan and authorization monitoring, EMR updates, appointment reminders, outreach, and rescheduling. The role requires strong communication, organization, multitasking, customer service, and Microsoft 365 skills.

Greets individuals at a behavioral health crisis center, collects basic information, coordinates arrivals with crisis staff, assists with safety searches, supports unit secretary duties, maintains the lobby and front desk, and monitors and replenishes supplies.

Provides case management and behavioral health support to adult outpatient clients. Coordinates care, monitors progress, maintains treatment documentation, connects individuals with community resources, shares information with providers and families, and supports continuity of care under individual recovery plans. Requires collaboration, organization, communication, compliance with documentation standards, and participation in trainings and agency meetings.