Community Phone
Teams at Community Phone
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Provide phone-based support to landline users, track customer issues and trends, work cross-functionally to resolve problems, retain customers by addressing cancellation reasons, and identify upsell opportunities while delivering exceptional service.
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As an Outbound Sales Development Representative, you'll initiate conversations with potential customers through cold calling and email, qualifying prospects and booking meetings for account executives, while meeting weekly and monthly KPIs.
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As a Customer Support Representative, you will assist customers with concerns, upsell services, and ensure an extraordinary experience while working cross-functionally.
