Community Phone

HQ
Cambridge
172 Total Employees
Year Founded: 2018

Community Phone Benefits Overview

Work-Life Balance + Wellbeing

Provides paid holidays

Provides paid sick days

Company Culture

Offers a remote work program

5 Days AgoSaved
Remote
3 Locations
Other
Provide phone-based support to landline users, track customer issues and trends, work cross-functionally to resolve problems, retain customers by addressing cancellation reasons, and identify upsell opportunities while delivering exceptional service.
19 Days AgoSaved
Remote
5 Locations
Other
As an Outbound Sales Development Representative, you'll initiate conversations with potential customers through cold calling and email, qualifying prospects and booking meetings for account executives, while meeting weekly and monthly KPIs.
Other
As a Customer Support Representative, you will assist customers with concerns, upsell services, and ensure an extraordinary experience while working cross-functionally.