Community Phone
Community Phone Benefits Overview
Work-Life Balance + Wellbeing
Provides paid holidays
Provides paid sick days
Company Culture
Offers a remote work program
Recently posted jobs
Other
Reviews and scores customer calls, chats, and emails against quality and compliance standards. Flags violations, provides actionable feedback, collaborates with team leads to improve agent performance and customer satisfaction, and reports trends supporting quality improvements.
Other
Build and scale Community Phone products to support 100,000+ customers. Design customer-focused features, contribute to product decisions, develop and deploy end-to-end solutions, write tests, own product metrics, and participate in code reviews. The role requires full-stack engineering across TypeScript, JavaScript, React, Next.js, Go, and potentially Python, with strong usability, product design, collaboration, communication, and startup experience.
Other
Own and optimize the online checkout experience for consumer and business customers. Build metric-driven software, run experiments, analyze funnel and user behavior data, and improve conversion rates. Collaborate with product design and product leadership to identify opportunities and deliver effective UX/UI solutions. The role requires front-end expertise, full-stack familiarity, strong communication, startup experience, and ownership of growth outcomes.
