Teams at Community Management Associates

Provides administrative and clerical support to Community Managers while communicating with homeowners, HOA boards, vendors, and committees. Coordinates meetings, board packets, documentation, budgets, invoices, reporting, and architectural review applications. Performs community inspections and gradually assumes responsibility for a small portfolio. The role includes paid licensing education, mentorship, and a career path toward becoming a licensed Community Manager.

Leads day-to-day operations for a community association management division, supervising and mentoring association managers, coordinating homeowner and client issue resolution, reviewing budgets and expenses, monitoring retention and satisfaction, supporting property transitions, and managing performance evaluations. The role also handles staffing coverage, vendor and invoice coordination, business growth initiatives, site visits, and communication with corporate leaders, boards, homeowners, and contractors.

Provides administrative and clerical support to Community Association Managers by managing correspondence, phone calls, emails, client and vendor records, account inquiries, forms, invoices, and documentation. Maintains databases, processes scanning and printing tasks, tracks projects using Excel and company software, and communicates professionally with homeowners, board members, vendors, and coworkers.