Teams at Community Management Associates

Manages onsite operations for a community association, serving as liaison among the board, residents, contractors, staff, and attorneys. Responsibilities include preparing board reports and budgets, coordinating maintenance and repairs, inspecting property and covenant compliance, managing work orders and amenities, approving bills, maintaining records, overseeing contractors and staff, and communicating with stakeholders. The role requires independent work in an onsite office environment and occasional weekend availability.

Leads day-to-day operations for a community association management division, supervising and mentoring association managers, coordinating homeowner and client issue resolution, reviewing budgets and expenses, monitoring retention and satisfaction, supporting property transitions, and managing performance evaluations. The role also handles staffing coverage, vendor and invoice coordination, business growth initiatives, site visits, and communication with corporate leaders, boards, homeowners, and contractors.

Supports the Transition Team during onboarding of new properties. Responsibilities include updating association billing and utility accounts, coordinating records with departing and incoming management companies, creating initial management fee invoices, and maintaining schedules and checklists. The role requires strong communication, organization, accuracy, customer service, attention to detail, and the ability to manage priorities independently while supporting transition projects.