Teams at Community Health Action of Staten Island

Provides person-centered assistance to Staten Island residents applying for or recertifying SNAP benefits. Conducts eligibility screenings, supports applications, helps clients obtain documentation, tracks case progress, resolves barriers, maintains confidential records, prepares reports, and conducts community outreach. The role requires culturally responsive communication, coordination with social services agencies and community partners, and travel to service locations as needed.

Maintains data integrity across agency and funder systems, administers the AWARDS electronic health record, manages user access and database updates, trains staff, prepares recurring reports, tracks service and follow-up data, supports data entry, and supervises a Data & Quality Specialist. The role also serves as a resource for embedded data staff and helps identify process improvements across departments.

Provide HIV, HCV, and STI counseling and testing, conduct outreach and recruitment for testing services, deliver risk-reduction education, link clients to medical and social services, perform follow-up and data entry, and attend team meetings and trainings. Work includes evening and weekend shifts.