Teams at Community Care Ambulance Network

Processes ambulance and wheelchair transport claims, verifies patient and insurance information, applies billing and coding practices, resolves edits and denials, submits documentation, follows up on unpaid accounts, and supports collections. The role also answers billing inquiries, coordinates with patients, facilities, and insurers, maintains compliance with payer requirements, processes payments and adjustments, and documents account activity accurately.

Provide on-duty operational leadership and oversight for EMS field operations while performing Paramedic duties as needed. Manage system status, resource deployment, equipment readiness, personnel coaching, documentation, and coordination with dispatch, healthcare partners, and public safety to ensure clinical excellence and efficient emergency response.

Receive and process emergency and non-emergency 911 calls, prioritize incidents, and dispatch EMS and fire resources using Priority Dispatch System protocols. Maintain calm caller communication, coordinate field units, operate CAD, radio, and phone systems, complete accurate incident documentation, participate in training/certification, and support daily communications center readiness.