Teams at Community Behavioral Health

Manages reporting, business intelligence, and data integration functions across clinical, claims, and operational systems. Leads reporting analysts and integration staff, oversees ETL and data quality, ensures regulatory and operational reporting accuracy, establishes data standards and governance practices, and partners with technical and business stakeholders. Provides leadership for analytics products, system upgrades, interoperability initiatives, and process improvements.

Coordinates, develops, facilitates, and evaluates provider training programs and materials. Conducts needs assessments, creates adult-learning content, delivers virtual and workshop-based training, evaluates participant outcomes, and collaborates with subject matter experts. The role requires strong public speaking, writing, project management, interpersonal, and Microsoft Office skills, along with adaptability to diverse audiences and non-traditional schedules.

The IT Business Analyst bridges business and technology teams by documenting workflows, defining data requirements, analyzing reporting needs, developing self-service reports, improving data quality, and supporting data integration solutions. The role collaborates with stakeholders, developers, architects, and database administrators to translate business needs into technical specifications and reporting tools. It also requires communication, training, project organization, on-call support, travel, and Philadelphia residency.