Teams at Communicare+OLE

Provides front-desk and telephone patient services at a community health center. Greets and assists patients, schedules and confirms appointments, registers patients, captures demographic and insurance information in electronic health records, verifies eligibility, collects payments, manages protected health information, processes forms and calls, and reconciles daily transactions. Supports a positive patient experience while following privacy, managed-care, eligibility, and organizational procedures.

Provides front-desk patient access services, including greeting and assisting patients, answering calls, scheduling and confirming appointments, registering patients, entering demographic and insurance information into EHR systems, verifying eligibility, collecting payments, reconciling cash, processing forms, protecting patient privacy, and supporting department operations and training.

Greets and assists patients in person and by phone, schedules and registers appointments, verifies insurance eligibility, enters demographic and clinical data into EHR systems, collects and reconciles payments, protects patient privacy, processes forms and authorizations, and supports accurate communication and positive patient experiences.