Jobs at Commonwealth Lodging Management

Assistant General Manager partners with the General Manager to lead hotel operations across front desk, housekeeping, food and beverage, sales, and other departments. Responsibilities include team training and scheduling, financial reporting and cost control, guest issue resolution, VIP service, local engagement, sales support, safety inspections, and maintenance coordination. The role requires strong hospitality leadership, financial understanding, communication skills, technology proficiency, and at least five years of hotel management experience.

Greet and assist guests, manage check-ins/check-outs, handle payments and maintain a cash bank, answer phones, coordinate with hotel departments, maintain knowledge of hotel services and local attractions, ensure cleanliness of front desk areas, and assist during emergencies. Must stand for long periods and work varied shifts including nights, weekends, and holidays.

Leads the hotel Engineering department, overseeing maintenance, repairs, preventive maintenance, HVAC and mechanical systems, building safety, fire drills, utilities, budgeting, vendors, work orders, and materials. Supervises, trains, schedules, and evaluates staff while responding to guest concerns and emergencies. Maintains building systems, records, equipment, and compliance with hotel, management, and brand standards. Requires hands-on maintenance expertise across HVAC, plumbing, electrical, carpentry, building controls, and life safety systems.

Provides front-desk and guest services in a hotel, including check-in and check-out, payment processing, telephone assistance, guest communication, occupancy and room-status updates, wake-up calls, and issue resolution. Maintains knowledge of hotel services and local attractions, protects guest confidentiality, follows cash-handling and brand procedures, supports emergencies, and maintains a clean, organized work area. Requires standing, lifting, varied schedules, and work across indoor and outdoor hotel areas.

Leads front desk operations and guest service, resolves concerns, trains and schedules staff, oversees reservations, forecasting, budgeting, and inventory, and supports revenue growth and cost control. The role requires flexible availability across nights, weekends, and holidays, strong communication, customer service, suggestive selling, and the ability to work physically throughout hotel areas.

Greet and assist guests, manage check-ins/check-outs, handle payments and maintain cash bank, answer phones, coordinate with departments, maintain hotel records and cleanliness, follow emergency procedures and brand policies, and perform physical tasks including lifting and long periods of standing.