CommandLink Benefits Overview

Designs, implements, and manages enterprise SD-WAN, SASE, network security, cloud networking, and UCaaS solutions for managed-services clients. Leads network transformation projects, serves as a technical escalation point, mentors engineers, develops automation, creates documentation, and supports uptime SLA compliance. The role requires advanced expertise across Cato, Fortinet, Versa, Cisco Meraki, routing, switching, multi-cloud connectivity, Zero Trust architectures, and network programmability.

Provides remote IT support for global employees, including helpdesk troubleshooting, laptop setup, device and application management, and administration of Microsoft Intune and Pulseway. Resolves hardware, software, networking, macOS, and Windows issues; documents solutions; and supports consistent IT standards across time zones. The role requires independent work aligned with U.S. business hours and may include SaaS support, onboarding and offboarding, and IT certification-related responsibilities.

Owns channel sales and business development across assigned regions, recruiting and activating strategic partners and subagents. Manages the full sales cycle from prospecting and qualification through demonstrations, proposals, negotiation, and closing. Educates partners on products, processes, value propositions, and commitments while expanding customer relationships and achieving quota. Collaborates with sales leadership on go-to-market strategy, growth goals, and partner engagement.