Teams at Comcast

Designs, implements, maintains, and troubleshoots complex customer network solutions. Provides Tier IV escalation support, capacity planning, network security guidance, customer pilot support, technical documentation, and professional services assistance. Serves as a technical lead and mentors junior engineers while supporting sales and solutions architecture teams. Participates in an on-call rotation and evaluates network hardware and software solutions.

Manage strategic relationships and sales growth for an assigned portfolio of mid-market and enterprise customers. Responsibilities include meeting quotas, identifying incremental revenue, renewing contracts, developing account strategies, presenting Comcast Business solutions, maintaining customer satisfaction, resolving escalations, and managing sales funnels and forecasts. The role requires collaboration with sales, finance, and operations leaders and engagement with executive-level customers.

Administers and optimizes Microsoft SQL Server, PostgreSQL, and MongoDB environments. Monitors database performance and availability, manages backups and recovery, supports security and high availability, tunes queries, and maintains SSIS and SSRS solutions. Collaborates with developers on database design and deployments, responds to incidents, documents procedures, and contributes to automation using SQL, PowerShell, and Python.