Teams at Columbia-Greene Community College

Manage daily Welcome Center operations and coordinate frontline enrollment services across Admissions, Financial Aid, Registration, Student Accounts, and external programs. Oversee customer service standards, staff cross-training, systems (Banner, OnBase), data integrity, reporting, and process improvements. Support recruitment events, orientation, enrollment initiatives, policy compliance (FERPA, SUNY), budget planning, and interdepartmental collaboration to improve student enrollment experience.

Oversee the College's accounting, financial reporting, budgeting, and internal controls. Manage month-end/year-end close, bank reconciliations, audits, Banner GL administration, and prepare reports for leadership and boards. Supervise Assistant Director and support CFO on budgeting and financial compliance.

Provide strategic leadership and oversight of the college's financial aid program, ensuring Title IV compliance, administering grants/loans/scholarships/work-study, managing systems (Banner/CRM), budgets, staff supervision, student advisement (SAP, R2T4), audits, and collaborating with campus and external partners to advance enrollment and student success.