Teams at Colorado Public Employees' Retirement Association

Supports public and private markets investment systems by resolving data, operational, workflow, and production issues. Maintains data integrity, serves as a data steward, documents processes and requirements, coordinates with business users, technical teams, and vendors, and develops dashboards and reports. Supports system implementations, testing, training, reporting, investment operations, corporate actions, cash management, trade settlements, and reconciliations.

Own production reliability, observability, incident management, platform automation, CI/CD, and cost optimization across AWS, Azure, Kubernetes, and on-premises environments. Lead enterprise observability platform selection and rollout, define SLOs and error budgets, improve incident response and MTTR, build automation and self-healing capabilities, support scalable hybrid architecture, and establish reliability practices across engineering teams. Participate in on-call rotations and provide senior technical leadership during production incidents.

Drives business process improvement within PERA’s benefits operations division. Translates business needs into system enhancements, documents requirements and workflows, leads UAT, develops process metrics and dashboards, supports change management, and collaborates with technical and business stakeholders. The role also maintains process documentation, identifies risks and inefficiencies, and supports benefit administration systems for defined benefit, defined contribution, 401(k), and 457 plans.