Teams at College of American Pathologists

Manages laboratory accreditation applications, reapplications, inspection workflows, accreditation cycles, records, and related customer inquiries. Maintains laboratory data and personnel information across internal systems, monitors deadlines and work queues, resolves application and policy issues, supports participants and inspectors, coordinates approvals, and contributes to system enhancements and staff training.

Develops and executes integrated marketing campaigns to drive membership acquisition, engagement, retention, education participation, and revenue. Responsibilities include audience segmentation, member journey development, multi-channel campaign management, messaging, content strategy, digital marketing, SEO, social media, lead generation, performance analysis, budget management, and cross-functional collaboration. The role also manages marketing planning processes, agency partnerships, and promotional initiatives while optimizing campaigns through data, research, and emerging AI and automation tools.

Manages state government affairs and advocacy programs, including legislative and regulatory tracking, policy research, lobbying contracts, compliance, stakeholder relationships, grassroots mobilization, health policy communications, and development of advocacy positions. Supports state pathology society relations, committee activities, health equity advocacy, and events while advising senior leadership on state policy and tactical matters.