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Collectors
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Consumer Web • eCommerce • Machine Learning • Software • Sports • Analytics
Provides in-person and remote customer support for collectible submission drop-offs, pickups, order processing, pricing, payments, and issue resolution. Coordinates with logistics, operations, sales, finance, shipping, and customer care teams; supports VIP customers and trade shows; communicates company policies and submission outcomes; manages customer follow-ups, emails, and workspace organization. The role is onsite in Plano, Texas, five days per week, with approximately 40% travel.
Consumer Web • eCommerce • Machine Learning • Software • Sports • Analytics
Support the President and CFO by managing calendars, priorities, workflows, executive travel, briefings, leadership reviews, events, and cross-functional initiatives. Partner with the CFO’s Chief of Staff to drive organizational alignment and execution, coordinate stakeholders, prepare decision materials, complete special projects, and improve operations. The role requires exceptional organization, discretion, communication, judgment, business acumen, and proactive problem-solving while maintaining confidentiality.
Consumer Web • eCommerce • Machine Learning • Software • Sports • Analytics
Receive, separate, open, itemize, and verify incoming mail and collectible submissions by service type. Match and count items, confirm payment and eligibility, enter submissions, print labels, resolve problem orders with customers, and coordinate special pricing with Sales. The role requires extended sitting or standing, frequent hand use, bending and twisting, safe use of sharp blades, and the ability to lift up to 50 pounds while working on the second shift.
