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Collectors
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Consumer Web • eCommerce • Machine Learning • Software • Sports • Analytics
The PSA Show Lead will manage customer care at events, train staff, oversee logistics and improve experiences in collectible shows. Responsibilities include communication, order processing, staff management, and reporting.
Consumer Web • eCommerce • Machine Learning • Software • Sports • Analytics
Supervise and develop a new operations team across receiving, research, encapsulation, quality control, or shipping. Manage production metrics, evaluate output, resolve issues, improve processes, train employees, support safety and security, and ensure departmental standards are met. The role also involves communication, conflict resolution, workforce planning, delegation, and maintaining proper handling of valuable merchandise.
Consumer Web • eCommerce • Machine Learning • Software • Sports • Analytics
Supervise Vault support teams across inventory control, photography, title editing, and operational support. Manage staffing, scheduling, training, safety, productivity, quality, throughput, and service KPIs. Oversee inventory accuracy, capacity, shrink investigations, workflows, and supply-chain support. Partner with leadership and stakeholders on reporting, process improvements, project management, and operational performance. The role is onsite Monday through Friday in New Castle, Delaware.
