Teams at Colibrix One

Own and grow a portfolio of complex, high-value merchant accounts within a regulated payments or fintech environment. Responsibilities include strategic relationship management, complex merchant onboarding, enhanced due diligence coordination, escalations, retention and revenue growth, portfolio risk monitoring, client advocacy, process improvement, and mentoring Account Managers. The role requires strong knowledge of payments, merchant risk, KYC/KYB, and AML compliance, plus fluency in English and Russian.

Manage B2B merchant accounts in a regulated fintech environment. Responsibilities include client onboarding and document review, advising customers on products and services, maintaining client records, serving as the primary merchant contact, coordinating with finance, compliance, and operations, and developing action plans to address client needs and improve services.

Monitors merchant, provider, and terminal traffic across payment-processing channels; oversees routing, switching, transaction limits, and Visa traffic distribution. Analyzes transaction volumes, conversion rates, anomalies, errors, and operational risks, producing reports and actionable process improvements. Collaborates with internal teams and processing partners, translates traffic analytics into insights, and delivers training on system operations and analytics.