Teams at Coldwell Banker The Real Estate Centre

Provides administrative and operational support for Global Operations and Servicing teams. Maintains spreadsheets, internal systems, distribution lists, intranet content, communications, inboxes, help desk tickets, documentation, and physical mail. Coordinates recurring processes with internal teams and vendors, schedules meetings, and prepares leadership presentations while ensuring accuracy, timely execution, and consistent brand alignment.

Manages customer accounts receivable by posting payments, monitoring aging balances, following up on overdue invoices, resolving billing discrepancies, reconciling accounts and unapplied cash, preparing reports, supporting month-end close and audits, and documenting collection activities. The coordinator collaborates with Sales, Customer Service, Accounting, customers, and management to maintain accurate records and improve collection effectiveness.

Manage residential escrow transactions from contract review through closing, ensuring paperwork, title, taxes, funding, and regulatory requirements are completed accurately and on time. Build relationships with agents, lenders, attorneys, surveyors, and government agencies; develop new business and retain clients through high-quality service. Train and oversee escrow assistants, resolve transaction issues, and support positive closing experiences.