Teams at Coder

Coordinate virtual and in-person interviews across teams and time zones, document interview processes, support recruiting operations, and improve the candidate and hiring team experience. The role requires strong organization, communication, attention to detail, and familiarity with AI tools, applicant tracking systems, and web-based productivity tools. This is a contract-to-hire position with occasional availability required at the Austin office.

Own enterprise customer onboarding, deployment, adoption, technical success plans, renewals, and expansion opportunities. Guide customer administrators and platform teams on configuration, deployment readiness, and best practices while coordinating complex issues with Solutions, Support, Product, and Engineering. Monitor customer health, usage, risks, and adoption milestones; serve as the primary customer contact and provide actionable product feedback. The role requires strong technical fluency across cloud infrastructure, DevOps, developer tools, and SaaS or self-hosted deployments.

Owns enterprise customer onboarding, rollout plans, adoption, health monitoring, renewals, forecasting, and expansion opportunities. Partners with Sales, Support, Product, and other teams to resolve issues, gather feedback, and drive customer outcomes. Serves as the primary customer contact while developing expertise in Coder’s platform and providing guidance to technical and executive stakeholders.