Coda (coda.co) Benefits Overview

Lead enterprise business development across China’s digital economy, targeting gaming, digital content, creator platforms, and related businesses. Build senior executive relationships, manage complex sales cycles, develop tailored payment and commerce solutions, close high-value partnerships, and expand market opportunities. Collaborate with Product, Engineering, Compliance, and Finance while monitoring payment trends, regulations, and competition.

Provide empathetic, professional customer support across email, web forms, live chat, social media, and messaging channels. Document interactions in CRM and ticketing systems, escalate complex issues, meet SLA and quality targets, monitor feedback, improve FAQs and knowledge bases, and collaborate with internal teams and content providers. The role requires fluent Tagalog and English communication, problem-solving, organization, attention to detail, and flexibility for shift, weekend, and holiday work.

Lead enterprise business development across Southeast Asia by identifying high-value prospects, engaging C-suite stakeholders, managing complex sales cycles, and closing large commercial partnerships. Advise digital businesses on payment and monetization strategies, collaborate with Product, Engineering, Compliance, and Finance, and monitor regional payment, regulatory, and competitive trends.