Teams at Cobalt AI

Monitor live camera feeds, alarms, access control, and autonomous security robot patrols; assess and tag incidents, follow escalation protocols, communicate with clients, log reports, and escalate operational issues to Engineering or Support.

The Reserve Engineer provides customer service and technical support for robot hardware, addressing failures and assisting in deployment projects, ensuring functionality and client satisfaction.

Remote site monitoring, responding to security events, and providing customer support during incidents. Ensure operational issues are escalated appropriately.