Coates Group Benefits Overview

Leads finance for a customer segment, partnering with executives on strategy, planning, forecasting, budgeting, profitability, pricing, investment, cash, and performance management. Oversees financial governance, controls, reporting, risk escalation, and statutory compliance while leading the segment finance team across a global matrix. Requires strong commercial judgment, analytical rigor, executive communication, and a record of improving margin, working capital, productivity, and returns.

Business Systems Analyst translates ambiguous business needs into technical requirements across CRM, ERP, and operational platforms. The role maps current and future processes, standardizes intake and documentation, partners with development and architecture teams, evaluates solutions, and validates functionality through QA and UAT. It also supports deployment, post-go-live hypercare, process improvement, and delivery-readiness practices within Agile sprint cycles.

Drives revenue growth by identifying prospects, building and managing pipelines, developing client relationships, presenting tailored digital and hardware solutions, negotiating contracts, and closing new business. Partners with product, marketing, finance, legal, and solution architecture teams on proposals, RFPs, and deal structures. Supports market intelligence, competitive analysis, CRM reporting, forecasting, and smooth handoff of newly acquired clients to account management.