Teams at Coastal Hyundai

Lead, coach, and manage a high-volume new and used automotive sales team to meet volume and gross targets. Desk deals, appraise trades, support F&I, monitor KPIs, recruit and train staff, partner with service/marketing, and maintain customer satisfaction, ethics, and compliance.

Lead and improve the end-to-end customer journey at a Hyundai dealership by resolving customer issues, collaborating with sales and service teams, using feedback and data to implement CX initiatives, and staying current on industry best practices to drive satisfaction.

Manage and oversee the dealership detailing and wash departments, ensure quality control, coordinate with service advisors and technicians, perform vehicle inspections, manage inventory and ordering of detailing products and equipment, train and supervise detailing staff, and maintain a safe, organized workspace.