Teams at CMA

Leads day-to-day operations for a community association management division, supervising and mentoring association managers, coordinating client support, budgets, invoices, staffing, performance reviews, and retention initiatives. Maintains relationships with homeowners, boards, vendors, and corporate leadership; conducts site visits, resolves conflicts, supports property transitions, and contributes to business growth. Requires extensive HOA and condominium management experience, licensing, budgeting knowledge, and proficiency with Microsoft Office and association management software.

Provides administrative and clerical support to Community Association Managers, including correspondence, phone and email communication, account inquiries, client and vendor database updates, forms, invoices, document processing, and project tracking. The role requires strong customer service, organization, communication, accuracy, confidentiality, multitasking, and proficiency with Excel, Word, and adaptable management software.

Assists community managers with HOA operations, administrative support, board communications, meeting preparation, homeowner communication, financial report analysis, management reporting, and vendor coordination. The role also provides front-office support and responds to homeowner needs. Proficiency in Microsoft Office, strong communication and time-management skills, multitasking, attention to detail, and basic accounting knowledge are preferred.