Jobs at Cloudli Communications

Provide Tier 2 technical support for VoIP services, diagnosing escalated customer issues involving SIP, call routing, registration, network performance, and call quality. Analyze SIP traces and packet captures, manage IP phones and ATAs, document root causes and resolutions, coordinate with NOC, engineering, carriers, and vendors, and communicate proactively with customers. The role also supports Tier 1 staff and requires fluent French and English.

Invite candidates to submit a general application and resume for consideration across current and future roles (technology, marketing, sales, and other areas). The company will keep applicants in a talent pool and contact them when suitable opportunities arise.