Teams at CloseKnit

Serve as the facilitys first point of contact: greet patients, manage check-in/check-out and appointment scheduling, answer phones, perform administrative tasks (data entry, records, billing/insurance verification), maintain front desk organization, ensure HIPAA compliance, and resolve patient concerns or escalate when necessary.

Greet and check in/out patients, manage appointment scheduling and phone communications, perform administrative tasks including data entry, assist with billing/insurance verification, maintain front desk organization, ensure HIPAA compliance, and resolve patient concerns.

Welcomes patients and visitors, manages check-in and check-out, schedules appointments, handles calls, maintains patient records, supports billing and insurance verification, and performs administrative and office organization tasks. The role requires patient confidentiality under HIPAA, strong communication, attention to detail, multitasking, and collaboration with clinical staff to resolve scheduling issues and improve patient experience.