Teams at Clipboard

Manage and grow a portfolio of workplace customers by improving utilization, revenue retention, and account stability. Build account plans, forecast performance, lead executive business reviews, resolve escalations, identify expansion opportunities, and advocate for customer needs cross-functionally. The role emphasizes relationship management, strategic communication, problem-solving, autonomy, and delivering measurable customer value in a fast-paced remote environment.

Own a core healthcare staffing marketplace domain, developing customer and business mental models, defining metrics, prioritizing improvements, and guiding experiments, technical investments, and core flow changes. The role requires independently analyzing data, shipping meaningful features, communicating clearly, and partnering with engineering, leadership, and Applied Science teams on areas such as pricing, matching, reliability, and facility onboarding.

Own and improve Clipboard’s internal operations tooling ecosystem by building workflows, integrations, and automations. Partner with Engineering and Operations leaders to define requirements, write technical specifications, prioritize initiatives, troubleshoot production issues, improve system reliability, and introduce AI-driven solutions that increase operational efficiency and scalability.