Teams at Clipboard

The role involves providing support to business clients through voice and email, resolving issues related to shifts, payments, and platform functionality, while maintaining customer records and working across teams for effective problem resolution.

The Client Support Specialist will provide professional B2B customer support via voice and email, resolving issues and improving customer experiences across the platform.

Review and validate onboarding documents for healthcare professionals, manage document queues and expirations, update statuses, resolve unread submissions, support special projects, recommend process improvements, collaborate cross-functionally, and meet accuracy and throughput targets.