Teams at Clio

Lead technical strategy and architecture for fintech products, mentor engineers, design and implement high-throughput distributed web applications (invoicing, payments, payroll), drive multi-team technical decisions, review code, and improve engineering practices.

Own Vincent's legal content strategy and design the "Certification" citator signal layer. Define quality standards, expand jurisdictional coverage via new sourcing and indexing approaches, and drive end-to-end product strategy and launches in partnership with Engineering, Design, and legal SMEs. Rapidly learn legal specifics, build business cases, and measure impact in an ambiguous, high-stakes AI legal product space.

Perform data extraction, transformation, cleansing and imports (CSV/SQL) into Clio, support customer onboarding, troubleshoot escalated migrations, manage multiple client cases, create knowledge articles, partner with enablement and product teams to improve and automate migration processes, and deliver exceptional customer service throughout the migration lifecycle.