Teams at Clinigen

Provides customer service for hospitals, physicians, and pharmacists by handling orders, enquiries, quotations, product sourcing, complaints, and compliance-related issues. Maintains accurate records, follows SOPs and regulatory requirements, meets service-level agreements and departmental KPIs, and builds customer relationships through phone, email, fax, and digital platforms. Collaborates with internal teams, supports customer account setup, promotes digital ordering, participates in training, and contributes to process improvements.

Provides commercially focused legal support across JAPAC by drafting, reviewing, and negotiating commercial contracts for clinical supplies, medicines, and lifecycle services. Advises business stakeholders, supports regional projects, delivers legal training, ensures regulatory compliance, and develops self-help tools, templates, and process improvements. Builds trusted relationships with commercial and operational teams while balancing legal protections with practical business needs.

Finance Assistant responsible for billing, invoicing, accounts receivable administration, client rebates, revenue accruals, journal preparation, reconciliations, reporting, and month-end support. The role manages project setup and billing in an ERP system, resolves invoice queries, supports debt collection, maintains client records, and contributes to finance process improvements and automation.