Teams at Clinical Health Network for Transformation (CHN)

Manage accounts receivable within the revenue cycle: follow up on unpaid claims, resolve denials and credit balances, submit appeals, maintain patient financial records, work with payors/providers, meet KPIs, and ensure compliance with billing regulations and equity-focused organizational values.

Manage delivery of end-to-end IT services for designated customers, providing hands-on technical support, vendor liaison, service desk oversight, project portfolio guidance, security and access management, KPI reporting, and process improvements to optimize operational efficiency and customer satisfaction across multi-site healthcare affiliates.

Lead day-to-day and strategic revenue cycle operations, manage and coach an RCM team, analyze KPIs and denial trends, present data-driven improvement plans to affiliates, ensure compliance and continuous process improvement, and support CHN’s equity-centered mission.