Teams at Clinical Health Network for Transformation (CHN)

Manage accounts receivable within the revenue cycle: follow up on unpaid claims, resolve denials and credit balances, submit appeals, maintain patient financial records, work with payors/providers, meet KPIs, and ensure compliance with billing regulations and equity-focused organizational values.

Designs, implements, maintains, and secures cloud, virtual, and physical network infrastructure (LAN/WAN/VPN). Acts as escalation point, manages vendors, creates standards, documentation, KPIs, and uses AI-enabled tools and automation to improve operations, troubleshooting, and incident response while supporting multi-affiliate environments and CHN equity values.

Manage delivery of end-to-end IT services for designated customers, providing hands-on technical support, vendor liaison, service desk oversight, project portfolio guidance, security and access management, KPI reporting, and process improvements to optimize operational efficiency and customer satisfaction across multi-site healthcare affiliates.