Teams at CleverTap

The Onboarding Manager will ensure successful customer onboarding with CleverTap's SDK and APIs, guiding technical stakeholders and facilitating their integration processes to achieve business goals.

Leads product marketing for CleverTap’s products and solutions, including positioning, messaging, go-to-market strategy, sales enablement, vertical strategy, demand generation, competitive intelligence, and strategic deal support. Partners with Product, Sales, Marketing, Customer Success, and senior leadership to improve pipeline, win rates, deal velocity, adoption, and revenue outcomes. Uses AI and analytics to inform market research, content development, segmentation, and marketing execution.

Manage LATAM customer success for CleverTap by driving product adoption, value realization, retention, expansion, and campaign performance. Build success plans, conduct health checks and executive reviews, develop customer champions, provide strategic guidance on digital marketing and analytics, and coordinate with internal teams to resolve concerns. Success is measured through renewals, product adoption, ROI, satisfaction, and upsell or cross-sell growth.