Teams at CleverTap

Lead and scale a multifunctional solutions organization (onboarding, TAMs, solution engineers). Define goals and KPIs, standardize onboarding playbooks, improve time-to-value and CSAT, drive product adoption and demo-to-deal conversion, act as escalation point, and partner with Sales to support acquisition and revenue growth.

Manage adoption, value realization, and retention for enterprise/key accounts. Build success plans, drive product adoption using analytics, run QBRs/EBRs, identify and mitigate churn risks, and collaborate cross-functionally to grow accounts and improve customer health.

The Senior Backend Engineer will design, build, and scale backend systems, implement AI features, and optimize performance while collaborating with cross-functional teams.