Teams at ClearOne Advantage

Lead and develop a team of client specialists to drive excellent client experience, satisfaction, and retention. Own team accountability, performance metrics, reporting, and continuous improvement. Resolve client issues, implement service procedures that boost retention and revenue, present executive-level performance updates, and collaborate with cross-functional stakeholders. Manage schedules and resources, analyze data to improve outcomes, and support strategic change. Some travel for in-person meetings may be required.

The Account Executive handles inbound client inquiries, evaluates financial situations, presents debt solutions, and maintains supportive client relationships to help them reach financial stability.

The Account Manager is responsible for reviewing financial statements, assisting customers with financial inquiries, maintaining relationships, and developing sales strategies while working in a fully remote environment.