Teams at Clear Visions, Inc., An RR Donnelley Company

Manages customer onboarding and variable print or pre-media campaigns from initial planning through final delivery. Responsibilities include gathering requirements, developing project plans and statements of work, coordinating cross-functional resources, estimating timelines and costs, designing workflows, maintaining schedules, communicating status, managing expectations, resolving issues, conducting color reviews, and supporting testing and customer sign-off.

Supervise office services operations, staff workflow, client service, timekeeping, resource utilization, reporting, mail, reprographics, conference room setup, and vendor coordination. Resolve operational issues, prioritize assignments, train employees, address performance concerns, support development plans, and ensure compliance with company and client policies. The role requires strong customer service, organization, communication, problem-solving, and deadline-management skills.

Provides word processing and document production services, including editing, proofreading, formatting, conversion, transcription, intake, workflow coordination, quality assurance, and deadline management. Uses Microsoft Office and related software, maintains production logs, troubleshoots basic technology issues, protects confidential information, and communicates with clients and team members. The role requires strong organization, attention to detail, customer service, and the ability to work independently in a fast-paced, onsite environment.