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CLEAR (clearme.com)
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The Operations Manager is responsible for leading daily operations in a customer-facing environment at the airport. Key tasks include coaching a team of Ambassadors in security, customer service, and sales, managing operations according to policies, and driving enrollments through effective sales strategies. The role involves hands-on leadership and performance monitoring based on metrics and customer feedback.
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The Operations Manager will oversee daily operations, lead a team of Ambassadors in a customer-facing airport environment, ensure compliance with security policies, drive sales, and foster a positive work atmosphere.