Clarion Housing Group Benefits Overview

Sell Shared Ownership homes across residential developments in Bristol and the South West. Manage buyers from initial enquiry through completion, promote homes and partner services, negotiate sales, coordinate with solicitors, agents, mortgage brokers, and financial advisers, and achieve sales targets while delivering excellent customer service. The role requires weekend work, regular regional travel, and passing a Standard Criminal Record Check.

Handle high-volume customer enquiries by phone, email, web chat and digital platforms. Resolve issues at first contact where possible, record interactions accurately, escalate complex cases, support vulnerable customers, and contribute to team targets and service improvements.

Carry out responsive repairs, maintenance, void works, property MOTs, and installation or repair of UPVC windows and doors across properties in East Grinstead and surrounding areas. The role covers multiple specialist and secondary trades, requires efficient completion within deadlines, strong customer care, a valid UK driving licence, and eligibility to work in the UK.