Teams at Claim Health

Own the product lifecycle for Claim Health’s AI revenue platform, from customer feedback and feature triage through prioritization, requirements, development, and launch. Collaborate closely with engineers, coding agents, support, customer success, and operations. Drive new product lines, communicate roadmaps, and deliver solutions that improve post-acute care agency operations and outcomes.

Own post-sale relationships with home health and hospice agencies, driving renewals, expansion, adoption, and measurable revenue growth. Lead business reviews, develop account growth plans, identify workflow opportunities, and communicate performance insights to executives. Partner with operations, product, and engineering to shape the roadmap and deliver customer value. Build the company’s customer success processes, playbooks, health metrics, and scalable high-touch engagement model.

The Operations Associate will design and implement workflows, track operational metrics, engage with customers during onboarding, and support cross-functional teams.